FAQs
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This is a consumer only promotion. Claims by intermediary 3rd parties cannot be accepted. Please confirm that you are the end consumer residing at the address stated within the claim.
E-Nr Panel
This can be located in different locations on your appliance. For further assistance on where to locate your E-Nr number please visit
https://www.neff-home.com/uk/service/support/service-assistant.
You will need to click on the drop down and select your appliance, this will then show you a diagram of where you can locate the E-Nr number on your appliance
To complete the registration process you will require the following details. We recommend sourcing this information prior to proceeding. For help locating the E-Nr and FD numbers please
click here
.
The E-Nr number and FD number of all appliances purchased.
A copy of the original purchase receipt. Acceptable documentation includes deposit invoice, contract or schedule which itemises all appliances and furniture purchased (with a minimum of 5 cabinets). For avoidance of doubt, order confirmation summaries and delivery receipts will not be accepted as proof of purchase.
